SupeReds ("we," "our," or "us") is a trading name registered under Dagger Trading in Brunei Darussalam. We respect your privacy and are committed to protecting the personal data and information you share with us. This Privacy Policy outlines how we collect, use, store, and disclose your personal data when you access or use our website or services.
By using the SupeReds platform, you agree to the collection and use of information in accordance with this Privacy Policy. This Policy is part of our Terms & Conditions. We may update this Privacy Policy periodically to reflect changes in legal requirements, our practices, or services. Changes will be posted with a new "Effective Date."
2. Data We Collect
A. Information You Provide Directly:
Full name
Username
Email address
Phone number
Billing address
Game ID, Server, and top-up details
Payment method
B. Automatically Collected Data:
IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and usage data
C. Third-Party Sources: We may collect information about you from partners, payment processors, or marketing vendors when you interact with third-party tools or ads.
3. Use of Your Information
We use your data to:
Process orders and complete transactions
Deliver purchased digital goods (top-ups, CD-Keys, softpins)
Personalize your user experience
Respond to support requests
Improve our platform and services
Conduct fraud detection and risk analysis
Comply with legal obligations
4. Cookies & Tracking
We use cookies and similar technologies to collect usage data, remember your preferences, and improve your experience. You may disable cookies in your browser, but some parts of the site may not function properly.
5. Sharing & Disclosure
We do not sell or rent your personal data. We may share data only with:
Payment providers to process transactions
Customer support platforms
Legal authorities where required
Partners strictly for service provision under confidentiality agreements
6. Data Storage & Security
Your data is stored securely using encryption, firewall systems, and restricted access controls. We retain your data only as long as necessary to fulfill the purposes described or to comply with applicable laws.
7. Data Access & Deletion
You may:
Request access to your data
Request correction of inaccurate data
Request deletion of your data by contacting us (subject to verification and legal obligations)
8. Your Consent
By using our services, you agree to the collection, use, and sharing of your information as outlined. You may withdraw your consent at any time by closing your account and ceasing use of our services.
9. Protection of Minors
Our services are intended for users 13 years and above. If we discover that a child has submitted personal data without parental consent, we will delete it immediately.
10. External Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
11. Contact
Email:support@supe-reds.com Operating Hours: Monday to Thursday & Saturday, 10:00 AM – 10:00 PM; Friday, 10:00 AM – 12:00 PM & 2:00 PM – 10:00 PM
FAQ
Chat on WhatsApp
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